24/7 Voice AI Technology

Voice AI Agents That Handle Calls
Just Like Your Best Team Members

Automate phone support, appointment scheduling, and customer inquiries with natural-sounding AI voice agents. Fluent in Arabic and English with cultural awareness built for Middle Eastern markets.

Natural Arabic and English conversations
Integrate with existing phone systems in hours
99.9% uptime with enterprise reliability
90%
Calls Handled Autonomously
<3 sec
Average Response Time
70%
Cost Reduction
Voice AI Agents Dashboard
Why Choose Our Voice AI

Voice AI That Actually Sounds Natural

Advanced voice technology purpose-built for business communications with Arabic and English fluency.

Human-Quality Conversations

Our voice AI doesn't sound robotic. Natural speech patterns, proper pronunciation, emotional intelligence, and conversational flow that adapts to customer tone. Supports interruptions, clarifications, and complex multi-turn dialogues. Customers often can't tell they're speaking with AI.

8/10 naturalness<300ms latencyEmotion detection

Arabic Language Excellence

Best-in-class Arabic voice AI with support for Gulf, Levantine, and Egyptian dialects. Understands cultural context and business etiquette specific to Middle Eastern markets. Trained on real customer service conversations, not generic translations.

Multiple dialectsCultural awareness95% intent accuracy

Seamless Integration

Connect to your existing phone systems in hours, not months. Works with Twilio, Vonage, RingCentral, and traditional PBX systems. No hardware required. Full call analytics, recordings, transcripts, and CRM integration included.

2-hour setupAny phone systemFull analytics

Seamlessly integrates with your existing phone systems

Twilio logo
Vonage logo
AWS Connect logo
Aircall logo
RingCentral logo
8x8 logo
Use Cases

Voice AI Solutions for Every Industry

Automate phone operations while delivering exceptional customer experiences

Appointment Scheduling & Reminders

Automate appointment bookings, cancellations, rescheduling, and reminders across healthcare, beauty, professional services, and more. Reduce no-shows by 60% with intelligent reminder calls that confirm or reschedule automatically.

  • Calendar integration (Google, Outlook, custom)
  • Automated confirmation and reminder calls
  • Smart rescheduling based on availability
  • SMS and WhatsApp follow-ups
  • No-show prediction and prevention
Learn More

Customer Service & Support

Handle inbound customer inquiries 24/7 with voice AI that understands context, accesses customer data, and resolves issues. From order status to technical troubleshooting, provide instant support without wait times.

  • Order tracking and status updates
  • Account management and billing inquiries
  • Technical troubleshooting workflows
  • Escalation to human agents with context
  • CRM integration for personalization
Learn More

Outbound Sales & Surveys

Scale your outbound calling operations without hiring. Qualify leads, conduct customer surveys, gather feedback, and follow up on abandoned carts with natural conversations that actually convert.

  • Lead qualification and discovery calls
  • Customer satisfaction surveys
  • Abandoned cart recovery calls
  • Event and webinar invitations
  • Real-time call analytics and insights
Learn More

Order Taking & Reservations

Never miss an order during peak hours. Voice AI handles restaurant orders, hotel reservations, service bookings, and product orders with 99% accuracy. Integrates with your POS and reservation systems.

  • Menu and product catalog integration
  • Payment processing over phone
  • Special requests and customization handling
  • Multi-location availability checking
  • Order confirmation via SMS
Learn More

Ready to Transform Phone Operations with AI?

Join businesses automating customer calls with Voice AI. Schedule a personalized demo and hear the difference.

Schedule a Demo
Comparison

Why Choose AgentDune Voice AI

Compare our voice AI platform with traditional call centers and basic IVR systems

AgentDune Voice AITraditional Call CenterBasic IVR System
Natural ConversationsHuman-like dialogueHuman agentsMenu navigation only
Arabic LanguageMultiple dialects + NLUDepends on agentsLimited phrases
Availability24/7/365Business hours24/7 but limited
Concurrent CallsUnlimitedAgent countLine capacity
Average Response Time<3 seconds20-60 seconds wait5-10 seconds
Setup Time2-3 days4-8 weeks1-2 weeks
Call Quality Consistency100% consistentVaries by agentConsistent but limited
Context UnderstandingAdvanced NLUHuman understandingKeyword matching
CRM IntegrationReal-time accessManual lookupNo integration
Call AnalyticsReal-time + transcriptsManual trackingBasic metrics
Sentiment DetectionReal-time analysisAgent perceptionNot available
Cost per Call0.4-1.1 SAR19-56 SAR0.2 SAR (limited)
ScalabilityInstant scalingHire & train agentsHardware upgrades
Quality ImprovementContinuous learningTraining programsManual updates
Compliance RecordingAutomatic + searchableManual recordingBasic recording
Monthly Cost (1000 calls)563-1.1K SAR30K-56K SAR1.9K-3.8K SAR

Frequently Asked Questions

Everything you need to know about our Voice AI Agents platform.

How natural do the AI voice agents sound?
Our voice AI achieves an 8/10 naturalness rating on industry benchmarks. Customers often can't distinguish between our AI and human agents. The AI handles natural speech patterns, interruptions, clarifications, and emotional tone. No robotic voices—just natural, conversational experiences.
What Arabic dialects do you support?
We support Gulf Arabic (Saudi, UAE, Kuwait), Levantine (Jordan, Lebanon), Egyptian, and Modern Standard Arabic. The AI understands regional business etiquette and cultural context specific to each dialect. Code-switching between Arabic and English is handled naturally.
How do I integrate voice AI with my existing phone system?
Integration typically takes 2-3 hours. We support Twilio, Vonage, RingCentral, and traditional PBX systems. No hardware required—just API configuration. Our team handles the technical setup. You can test with a demo phone number before going live.
What happens if the AI doesn't understand the caller?
The AI politely asks for clarification or rephrases the question. If it still can't help after 2-3 attempts, it seamlessly transfers to a human agent with full conversation context and transcript. You set the escalation rules and confidence thresholds.
Can the voice AI access customer data during calls?
Yes, through CRM integration (Salesforce, HubSpot, Zendesk, etc.). The AI can look up customer accounts, order history, appointment schedules, and other data in real-time during the call. This enables personalized, context-aware conversations.
How much does it cost per call?
Pricing ranges from 0.4-1.1 SAR per call depending on call duration and complexity. This is 95% cheaper than traditional call center costs (19-56 SAR per call). Enterprise volume discounts available for high call volumes. No setup fees or minimum commitments for pilot programs.
Is the voice AI available 24/7?
Yes, voice AI handles calls 24/7/365 with no breaks, holidays, or sick days. It can handle unlimited concurrent calls, so no more busy signals or hold times during peak hours. Perfect for global businesses serving multiple time zones.
How accurate is the speech recognition for Arabic?
Our Arabic speech recognition achieves 95%+ accuracy for clear audio with minimal background noise. We've specifically optimized for business phone calls and customer service scenarios. The AI handles accents, background noise, and phone line quality variations better than generic speech recognition.
Can I customize the AI's voice and personality?
Yes! Choose from multiple voice options (male/female, different accents), adjust speaking speed, tone (professional/friendly/formal), and personality traits. You can even create custom voices that match your brand identity. We provide brand voice guidelines during setup.
Do you provide call recordings and transcripts?
Yes, every call is automatically recorded (with consent), transcribed, and stored securely. Full-text search across all transcripts. Analytics include sentiment analysis, intent detection, common questions, and conversation flow analysis. Export data via API or dashboard.
How long does it take to set up a voice AI agent?
Basic setup takes 2-3 days. This includes voice selection, conversation flow design, knowledge base training, and phone number configuration. More complex integrations with CRM, appointment systems, or custom workflows may take 1-2 weeks. We handle all technical setup for you.
What compliance and security standards do you meet?
Enterprise-grade security with full compliance for all industries including healthcare. All call recordings encrypted at rest and in transit. Secure payment processing available. Full audit logs for compliance requirements.

See Voice AI Agents in Action

Schedule a personalized demo to see how our Voice AI Agents can automate your phone operations

1
2

What would you like to discuss?

Choose the type of session that best fits your needs