Build Intelligent Chat Apps That Scale
Across Your Entire Organization

Most customers have their first AI chat assistant live in production within 2-4 weeks. This includes initial setup, knowledge base integration, conversation flow design, and testing. Complex enterprise integrations with multiple systems may take 4-6 weeks depending on your existing infrastructure.

Yes, our NLU models are specifically trained on Gulf Arabic, Levantine, and Egyptian dialects. The AI understands cultural context and can handle code-switching between Arabic and English naturally within the same conversation. We also support business terminology specific to Middle Eastern markets.

Enterprise pricing is based on conversation volume and features required. Most customers start around 9K SAR/month for up to 10,000 conversations. Volume discounts apply for higher usage. Custom pricing available for enterprise-scale deployments over 100K conversations/month. Schedule a demo to get a quote based on your specific needs.

The system intelligently escalates to human agents when it detects low confidence, sensitive topics, or explicit customer requests for human help. The handoff is seamless, with full conversation context transferred to the agent. You maintain complete control over escalation rules and confidence thresholds.

We maintain enterprise-grade security with industry-leading standards. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We offer private cloud deployments for customers with strict data residency requirements. Full compliance with local data protection laws and regulations.

Absolutely. You can upload documents, connect knowledge bases (Confluence, SharePoint, Notion), sync help center articles, and integrate with your CRM and ticketing systems. The AI learns from your approved content and continuously improves from interactions. You maintain full control over what the AI learns.

We integrate with major platforms including Zendesk, Intercom, Freshdesk, Salesforce, HubSpot, Microsoft Teams, Slack, WhatsApp Business, and more. Full REST APIs and webhooks available for custom integrations. Our team provides comprehensive integration support during implementation.

Yes, for large enterprise customers we offer on-premise or private cloud deployment options. This is ideal for organizations with strict data residency requirements or those operating in regulated industries. Contact our enterprise team to discuss your specific deployment needs.

Our analytics dashboard tracks key metrics: ticket deflection rate (typically 70-85%), average response time, customer satisfaction scores, conversation volumes, and cost per interaction. Most customers see positive ROI within 3-6 months through reduced support costs and improved customer satisfaction.

Yes, our AI maintains context across multiple turns and can handle complex conversations requiring information gathering, clarification, and follow-ups. It can remember previous interactions within a session and even reference past conversations for returning customers.

Deploy across web chat widgets, mobile apps (iOS/Android SDKs), WhatsApp, Facebook Messenger, Microsoft Teams, Slack, Instagram DM, and 15+ other channels. All from a single platform with unified analytics and knowledge base.

We deploy AI model improvements automatically without disrupting your service. You can test updates in a staging environment before production. Our team provides a dedicated CSM for enterprise customers to manage updates and optimizations based on your conversation data.